RETURN INFORMATION
- Liliblanc.com, is committed to ensuring your satisfaction with any merchandise you have ordered from us.
- At www.liliblanc.com we offer an EASY 14-DAYS RETURN policy.
- you can cancel your order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.
- If you are not entirely satisfied with your purchase, you may return items bought from www.liliblanc.com
- Products purchased under any promotional offer or discounted scheme cannot be exchanged.
- If you are not entirely satisfied with your purchase from www.liliblanc.com you will be provided with a Credit Note of your Purchase Value if you have paid via Cash on Delivery which is redeemable only Online at www.liliblanc.com.
- Refunds will be done only through the Original Mode of Payment and will be processed within days depends on the issuing bank of the credit card.
- Credit Note will be valid for three months from the date of issue. This code can be redeemed only one time, it cannot be used partially. You can use this credit note for the purchase of same value or higher value.
- In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, you may return the merchandise unused condition as you received it, in its original packaging along with original tags, for a return or, within 14 days from the date on which these goods are delivered.
- Before accepting delivery of any merchandise, please confirm/ ensure that the packaging has not been damaged or tampered with.
- If you think that the merchandise is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the merchandise, then refuse to take delivery of the package, and reach our Company Management at wecare@liliblanc.com mentioning your order reference number.
- We shall then attempt replacement delivery at the earliest.
- We ensure that you are fully satisfied with any merchandise you order from www.liliblanc.com
- Note: we will not be able to accept returns which are not properly accompanied by the original sales invoice.
- Modification of Terms and conditions of Returns policy:
- Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.
- liliblanc.com may at any time modify the User Agreement without any prior notification to you. Management decision of the www.liliblanc.com would be the final decision Subsequent to any modification of the User agreement.
- we will inform you of the modifications in the User Agreement via e-mail at the address provided by you while registering on www.liliblanc.com.
- In the event the modified User Agreement is not acceptable to you, you should discontinue using the service.
- However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified User Agreement.