At LILI BLANC, we primarily collect personal information directly from you, unless it is unreasonable or impractical to do so. Your information may be gathered through various means, including: When you access and use our website, www.liliblanc.com, or our Wi-Fi services.

• Accessing and using our website, www.liliblanc.com, or our Wi-Fi services.
• Engaging with our team members.
• Completing purchase orders, registrations, or requests for our products or services (via phone, in person, or online).
• Direct communication with us (through email, phone, direct mail, etc.).
• Participation in promotions, competitions, or special events within our stores.

Additionally, we may obtain personal information from third parties, such as retail brands and suppliers associated with our offerings.

We collect your personal information for the following purposes:

• To fulfill your requests for products and services.
• To communicate relevant updates, offers, and events.
• To respond to your inquiries and provide information or advice.
• To manage orders, transactions, accounts, and invoices.
• To share your information with third parties who assist us in delivering requested services, such as delivery providers.
• To conduct administrative, marketing, and research activities aimed at enhancing our services.
• To address and resolve complaints.
• To comply with relevant laws and regulations.

You can update your personal information at any time by logging into your account on www.liliblanc.com.

LILI BLANC is committed to securely storing your personal information by:

• Limiting access to authorized personnel.
• Employing technology to prevent unauthorized access.
• Safely destroying personal information when no longer needed.

We use 256-bit SSL encryption technology to protect your financial details, exceeding industry standards.

Your personal information may be disclosed as necessary for the stated purposes to:

• Employees, contractors, or service providers fulfilling our obligations.
• Retail brands and suppliers providing goods and services in our stores.
• Business advisors, including legal and accounting professionals.
• Other third parties with whom we maintain commercial relationships.

Your personal information will not be sold, rented, or disclosed outside of this policy's scope.

If you think your privacy has been violated by LILI BLANC, please reach out to us at order@liliblanc.com for resolution.

When visiting www.liliblanc.com, our servers automatically record certain data from your browser, including:

• IP address
• Browser type
• The previous webpage visited
• Pages accessed on our site
• Time spent on pages and search queries
• Access dates and times
• Additional statistics

This data is used for site improvement purposes and will not be associated with personal information.

LILI BLANC may send electronic marketing materials in accordance with the Spam Act 2003 (Cth). You can unsubscribe from our mailing list by following these steps:

1. Open any LILI BLANC newsletter.
2. Scroll to the bottom and click ‘Unsubscribe’.

LILI BLANC may modify this Privacy Policy at any time, with changes published on our website.

If you are not satisfied with the way we handle your inquiry or complaint, please don’t hesitate to contact us at order@liliblanc.com.